Computer Account Management

Change your e-mail/network password, check your network drive quota.

Technology Training Schedules and Resources

Schedule for technology skills training for faculty, staff, and students.

Documentation

Please refer to our documentation for assistance on the following topcs:

Microsoft Office 2003/2007 FAQs
Microsoft Office 2007 - Changing the default file save formats for Office 2003/2004 compatibility

Setting Your E-mail Program (Thunderbird, Netscape, Outlook, Eudora, Apple's Mail) to Use the ZMail (Zimbra) Server
Frequently Asked Questions about Saint Mary's ZMail (Zimbra)

Creating a secure password for your e-mail/network account
Instructions for burning (creating) a data CD on a Macintosh/Windows computer
Saint Mary's College Web Guidelines and Standards
Webpage Creation, Tutorials, and Additional Web Resources
Using the Saint Mary's College SPAM Quarantine web interface
Blackboard Features and Resources
Virus Protection Information and Installation Instructions (Windows)
Virus Protection Information and Installation Instructions (Mac OS)

Helpdesk FAQ

This is a list of the most common questions that the Helpdesk receives throughout the academic year from faculty and staff. These answers are geared towards computers on our campus network that have a software image installed on it by Information Technology. Many of these questions have solutions that you can easily follow to quickly correct your computer problems. Click on the question for the answer. Topics include:
Account Forms
ID Cards
Passwords
Prism
Saving Data
E-mail
Spam/Barracuda
Microsoft Office
Network Drives
Printing
BelleAire
Web browsing
Adware/Spyware/Pop-ups
Viruses/Security
Burning CDs
Helpdesk Support
Other

For troubleshooting assistance with your personally-owned computer, please refer to the ResNet FAQ.