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Information Technology
Helpdesk/Consulting Services
Office Hours: Monday through Friday, 8:00am - 5:00pm*
Location: 113 Haggar Campus Center
Phone: (574) 284-4715
Email: helpdesk@saintmarys.edu
- The Helpdesk provides technical assistance to faculty and staff with their College-owned computers.
The Helpdesk also provides and resets Prism PIN information to current students, faculty, and staff.
ResNet
provides technical assistance to Saint Mary's students.
* During academic breaks, the Helpdesk will be closed 12:00pm - 1:00pm for lunch.
Saint Mary's Network Account Management
Change your password, check your network drive usage,
obtain your network account information, and activate your account.
Documentation
Please refer to our documentation for assistance on the following topics:
Helpdesk FAQ
The Helpdesk FAQ
is a list of the most common questions that the Helpdesk receives throughout
the academic year from faculty and staff. These answers are geared towards computers on our
campus network that have a software image installed on it by Information Technology.
Many of these questions have solutions that you can easily follow to
quickly correct your computer problems. Click on the question for the answer.
The FAQs are arranged by topic.
For troubleshooting assistance with your personally-owned computer, please refer to the
ResNet FAQ.
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