Clusters @ SMC

Clusters FAQ

Cluster Problem Report Form

PrintLimit


Clusters FAQ Topics:

Cluster Policies

Passwords

Prism

Saving Data

Printing

E-Mail

Spam/Fortimail

Microsft Office

Network Drives

Web browsing

Burning CDs

Cluster Software

Other


List of Computers and Cluster Hours

List of Available Software

E-mail @ SMC

Virus Protection

Acceptable Use Policy

Apply for a Job


Manage your Saint Mary's Computer Account

Change Your Password

Check Your Quota


ResNet @ SMC

ResNet FAQ


Information Technology

Saint Mary's College

This is a list of the most common questions that the Cluster Consultants in the Trumper Computer Cluster receive throughout the academic year. Many of these questions have solutions that students can easily follow to quickly correct their computer problems. Click on the question for the answer.



A list of frequently asked questions regarding the purchase of a new computer or what kind of a computer to bring to Saint Mary's College can be found in A Student's Guide for Bringing a Computer to Saint Mary's College, available on the ResNet web site at http://www.saintmarys.edu/~resnet.

A list of frequently asked questions regarding personal computers, including those on ResNet, can be found at http://www.saintmarys.edu/resnet/resnetfaq.


 

  1. Cluster Policies: Are food and drink permitted in the clusters, including Trumper?
  2. Cluster Policies: May our group have a meeting in Trumper, or reserve Trumper for an activity?

  3. Passwords: How do I create a secure password for my e-mail account, personal computer, bank account, or other purpose?

  4. Prism: I am having problems logging into Prism. How can I get my password reset?

  5. Saving Data: Do you have any recommendations for me to save my work and decrease the chance of losing data (including papers, projects, and my Senior Comp)?

  6. Printing: What is PrintLimit?
  7. Printing: How do I staple my printouts using the Xerox printer in Trumper?
  8. Printing: How do I print double-sided on the Xerox printer in Trumper?
  9. Printing: How do I print multiple slides per page in PowerPoint?
  10. Printing: How do I print just the pages I need and not an entire document?
  11. Printing: What is "Print Preview" and how can I use it to reduce the amount I am printing?
  12. Printing: How do I print multiple pages on a single side of a sheet of paper?
  13. Printing: How do I print a PDF from from Adobe Acrobat? (Special instructions for Windows users)

  14. Zimbra E-mail: I would like to create a signature (text that automatically appears at the bottom of e-mail messages I send) in ZMail Zimbra. How do I do that?
  15. Zimbra E-mail: I would like to create a mail list/group in ZMail Zimbra so I can type in one name (such as "Best Friends") and it will send the message to multiple addresses. How do I do that?
  16. Zimbra E-mail: How do I empty my ZMail Zimbra Trash immediately? How do I delete multiple messages at once, moving them to the Trash?
  17. Zimbra E-mail: I would like to set up an away/vacation message for my Saint Mary's e-mail account. Can you help me?
  18. Zimbra E-mail: Is it possible to filter messages (wanted and unwanted) from my inbox in the ZMail Zimbra webmail client? How do I turn off the filters I create?
  19. Zimbra E-mail: What is the Junk folder for in ZMail Zimbra, and how should I use it?
  20. Zimbra E-mail: I would like to share my ZMail Zimbra calendar with someone. Is there a way I can let another person see my calendar? How do I stop sharing my calendar?
  21. Zimbra E-mail: I am having problems sending and receiving e-mails. I am also seeing messages that I am at or near my quota. Can you help me?
  22. Zimbra E-mail: How do find out more information on how to use e-mail, calendars, the address book, and other features included in ZMail Zimbra?

  23. NEW!E-mail: I would prefer to use Gmail webmail for checking my Saint Mary's e-mail account, rather than the Zimbra webmail client. Is this possible?
  24. NEW!E-mail: I am no longer a Saint Mary's student (graduated/transferred) and I would like to forward my Saint Mary's e-mail to another account. How do I do that?
  25. E-mail: I am receiving e-mail that says that the original attachment has been replaced. What happened to the attachment someone sent me?

  26. NEW!Spam/Fortimail: I am receiving e-mails from "release-ctrl@saintmarys.edu" with the subject "Quarantine Summary." Are these messages legitimate or are they spam? If they are legitimate, what are they?
  27. NEW!Spam/Fortimail: How do I whitelist e-mails that the Spam Firewall considers to be spam so I can receive messages from those addresses in the future?
  28. NEW!Spam/Fortimail: I'm whitelisting e-mails that have been caught by the Spam Firewall, but I'm not getting them in my inbox. How can this be fixed?

  29. Microsoft Office: Microsoft Office 2003/2007 FAQs
  30. Microsoft Office: Windows - Changing the default file save formats in Office 2007 for Office 2003/2004 compatibility (Downloadable PDF)
  31. NEW!Microsoft Office: Mac - Changing the default file save formats in Office 2008 for Office 2003/2004 compatibility (Downloadable PDF)

  32. Network Drives: How do I check my network disk quota? I'm getting errors that my network drive has no space left.

  33. Web browsing: I am having problems getting a specific web page to load (or any web page to load). Do you have any suggestions?


  34. Burning CDs: How do I burn (create) a data CD on a Macintosh computer running Mac OS X?
  35. Burning CDs: How do I burn (create) a data CD on a computer running Windows XP?
  36. Burning CDs: How do I burn (create) a data CD on a Windows computer running Windows XP (with Roxio Easy CD Creator 5)?
  37. Burning CDs: How do I burn (create) a data CD on a Windows computer running Windows XP (with Nero Express 6)?
  38. Burning CDs: How do I burn (create) a data CD on a Macintosh computer running Mac OS 9.x?
  39. Burning CDs: How do I burn (create) a data CD on a Windows computer running Windows 98?

  40. Cluster Software: How can I play a DVD on the Cluster computers?
  41. Cluster Software: How do I use OmniPage Pro to scan and edit text?

  42. Other: Do you have suggestions on what to look for or where to purchase a new computer?

Last Modified August 28, 2008