If you are having problems logging into Prism, please send an e-mail to helpdesk@saintmarys.edu from your Saint Mary's e-mail account. For security reasons, the Helpdesk is unable to respond to requests for Prism assistance sent from non-Saint Mary's e-mail accounts.

In the e-mail, please include your name and your Saint Mary's ID number, explain what the problem is, and include any error messages that you may have appearing on your computer.

The Helpdesk will send a reply to your Saint Mary's e-mail account with a response, and will notify you if your Prism password has been reset (and if so, what it was reset to).

As a reminder, if you are accessing Prism from off campus, please go to the Saint Mary's website at http://www.saintmarys.edu and click on the Current Students or Faculty and Staff links, and then select PRISM login.