Virus Protection
Instructions for installing virus-protection software on ResNet or office
computers
Instructions for installing
virus-protection software on off-campus computers
Instructions for using virus-protection software
ResNet @ SMC
ResNet FAQ
Contact ResNet
ResNet Problem Report Form
Helpdesk for Faculty and Staff
Helpdesk FAQ
Information Technology
Saint Mary's College
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What Is A Virus?
A virus is a computer program that replicates itself by modifying system or
application software and then travelling from computer to computer, via disks
or a network. Some older viruses are harmless, but newer viruses can erase files saved on
your hard drive, slow down your computer, prevent your computer from starting up,
e-mail files from your computer to strangers, crash e-mail servers or cause other problems
to a network (like the one we have at Saint Mary's), and do other kinds of damage.
You can protect your computer against most types
of viruses by installing virus protection software.
How Can You Get A Virus?
- If you download software from the Internet, it may contain viruses that
will infect your computer when you run the program.
- If you do not keep your computer current with the latest operating system and software
updates but are connected to a network or to the Internet, your computer may be vulnerable
to viruses that can infect your computer without your knowledge (examples include the
Lovesan/Blaster, Welchia/Nachi, and Sasser worms).
- If you click on unknown or suspicious links in instant messaging program profiles or
messages, you may unknowingly be downloading a virus that will infect your computer
(examples include the Realphx and Best Friends viruses).
- If you share files using shared network drives or other file servers,
you may end up downloading an infected file.
- If you receive an e-mail with an infected attachment and you open the
attachment, your computer may become infected with a virus
(an example is the LoveLetter virus).
- If you receive an infected e-mail message (an example is the Melissa virus).
- If you use Microsoft Word or Excel on your computer, your computer can become
infected with a "macro virus" when you open an infected document.
What Happens If My Computer Gets A Virus?
- If your computer gets a virus, you are responsible for cleaning the virus off
your computer. You may request assistance from an RCC (if you are a student)
or the Helpdesk (if you are faculty or staff).
- Saint Mary's College and Information Technology are not responsible for any
loss of data or other damage caused by a computer virus. You are responsible for installing
and keeping up-to-date the virus protection software on your computer.
- If your computer gets a virus that is self-spreading, either via e-mail
or over the network in some fashion, Information Technology will block
Internet access from your computer until the computer has been cleaned
and an RCC (if you are a student) or the Helpdesk (if you are faculty or staff)
has witnessed a scan for viruses on your computer coming up clean.
- If your computer is suspected of having a virus because it is displaying
symptoms of infection that can be traced, Information Technology will block
Internet access from your computer until the computer has been examined and/or cleaned
and an RCC (if you are a student) or the Helpdesk (if you are faculty or staff)
has witnessed a scan for viruses on your computer coming up clean.
How Can I Protect My Computer Against Viruses?
In a networked environment such as Saint Mary's College (including ResNet),
the ease with which a virus
can spread from computer to computer is greatly multiplied, as is its
potential for damage. Instead of affecting just your machine, a virus
could spread to hundreds of computers all over campus, and could even
bring down our campus network.
Recognizing this threat, the College has decided to provide antivirus
software free of cost to all students, faculty, and staff for their
personal computers. This software
can be downloaded from the campus network and installed on your computer.
Any student who connects her computer to the Saint Mary's network via
ResNet must download and install this software. Failure to have current
antivirus protection on your computer will result in the loss of ResNet
access privileges.
The antivirus software is available for both Macintosh and Windows computers.
Instructions for installing virus-protection software on ResNet or office computers:
Instructions for installing virus-protection software on off-campus computers:
(students living off-campus and faculty/staff home use)
Instructions for using virus-protection software:
Virus Hoaxes
There are a lot of viruses out there. And then there are some viruses
that aren't really out there at all. There are many e-mail messages floating
around the Internet that claim to be viruses (Good Times, Join the Crew) and
are nothing more than hoaxes. The problem with these messages is that people keep
forwarding the messages to all their friends, and the message ends up spreading as
if it was a virus. Hoax virus warning messages are more than mere annoyances. After
repeatedly becoming alarmed, only to learn that there was no real virus, computer
users may get into the habit of ignoring all virus warning messages, leaving them
especially vulnerable to the next real, and truly destructive, virus.
If you receive an e-mail that warns you of a virus, such as "Good Times," that
you can get via reading an e-mail message, check it out before panicking and
forwarding it to everyone you know - it may be a hoax! To learn if a virus warning
is a hoax or not, consult the list of virus hoaxes located at
http://vil.mcafee.com/hoax.asp
or
http://www.symantec.com/avcenter/hoax.html
or
http://www.vmyths.com
or
http://www.snopes.com/.
Questions about virus protection?
- If you are a student living on or off campus, please fill out a
ResNet Problem Report Form
at http://fixit.saintmarys.edu.
- If you are a faculty or staff member, please contact the
Information Technology Helpdesk by sending an e-mail to
helpdesk@saintmarys.edu or calling (574) 284-4715, or visiting 123 Haggar College Center.
The Help Desk is open Monday through Friday, 8:00 a.m. to 5:00 p.m.
Last Modified December 10, 2007
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