Welcome to ResNet at Saint Mary's College!

The ResNet Office is located at 102 Haggar College Center. The ResNet Helpline is 574-284-5319. The ResNet Office is closed for the summer, and will reopen on Thursday, August 21, 2008.

You can contact ResNet at resnet@saintmarys.edu during the summer, but we strongly recommend that you refer to the ResNet FAQ first. Please note that not all computer issues can be resolved over e-mail.

The ResNet Purple Packet (connection instructions) will be available beginning August 21. The Purple Packet will be handed out to all incoming students during check-in. The Purple Packet will also be available at the ResNet Office or by clicking on the 2008/2009 Macintosh Connection Information and 2008/2009 Windows Connection Information links to the left. We strongly recommend that students connect their own computers to ResNet. ResNet is available to assist any student who requests our help with their personal computer.

The ResNet Office Hours for Orientation Weekend and the first week of classes are:

You can also contact ResNet at resnet@saintmarys.edu, but we strongly recommend that you refer to the ResNet FAQ first.

The ResNet Office is not open during fall and spring breaks, midsemester and summer vacations, and other times during the academic year when classes are not in session.

Are you an incoming Saint Mary's student? Do you plan on bringing a computer to campus this fall?

Make sure a computer is not only just right for you, but also just right for the campus!

Review our 2008/2009 Student's Guide for Bringing a Computer to Saint Mary's College before purchasing a computer to find out what the Saint Mary's College ResNet computer specifications are to be sure your new computer will connect to the network. This guide also includes a section of frequently asked questions and a helpful glossary of computer-related terms. If you have any questions about purchasing a computer or bringing your current computer to campus this fall, please contact Kathy Hausmann, Coordinator of Student Computing, at kathy@saintmarys.edu or (574) 284-5329.

ResNet strongly recommends that students wait to purchase a computer until after the Saint Mary's College Summer Orientation sessions in June so you have an opportunity to learn more about our recommendations and be able to take advantage of special "Back to School" sales our vendors offer during the summer.

Important ResNet Information for Fall 2008!

We have some important new information for all incoming students to Saint Mary's College. Please review the documents below for information about ResNet and Student Computing.

Download our 2008/2009 Student's Guide for Bringing a Computer to Saint Mary's College for any student planning on bringing a computer to campus.
(Updated June 30, 2008)

Download our Recommended Computers for Saint Mary's College - Apple (Summer 2008)
(Updated June 9, 2008)

Download our Recommended Computers for Saint Mary's College - Dell (Summer 2008)
(Updated June 9, 2008)

Download our handout from the 2008 Meet Me At The Avenue event.
(Updated March 28, 2008)

Download our Welcome Message from the Coordinator of Student Computing and the Department of Information Technology for all incoming students and parents and distributed during the Summer Orientations in June.
(Updated March 28, 2008)

Download our Licensing information for the new Saint Mary's College Microsoft Campus Agreement for students for all students and parents.
(Updated March 28, 2008)

Download our Student Computing @ Saint Mary's College PowerPoint slides from the Summer Orientation sessions in June.
(Updated June 30, 2008)

Don't forget to attend the Information Technology Orientation session August if you will be a new student on campus this fall!

ResNet: Recommended Apple Computers

Saint Mary's College and ResNet have recommended systems available from Apple. Click here to view our recommended systems and select a system, add any additional customizations or accessories and add it to your shopping cart. You will be able to securely check out with a credit card and have your purchase shipped (with free shipping) to your home.

Saint Mary's College and Apple have partnered together to offer our students special educational pricing that is lower than you will be able to find elsewhere. This pricing is only available to members of the Saint Mary's community, and to receive the special pricing you will need to enter your Saint Mary's username and password below. Incoming Saint Mary's students will receive their Saint Mary's usernames and passwords during the orientation sessions in June. If you are unable attend an orientation session, your information will be mailed to you in July.

Flyer - Recommended Computers for Saint Mary's College - Apple (Summer 2008) (Updated June 9, 2008)

Recommended Systems from Apple

ResNet: Recommended Dell Computers

Saint Mary's College and ResNet have recommended systems available from Dell. Click here to view our recommended systems and select a system, add any additional customizations or accessories and add it to your shopping cart. You will be able to securely check out with a credit card and have your purchase shipped to your home. (Note: We have had problems with this link working on the first try, but if you do not see the Saint Mary's College Student Computing Initiative page load, please click the back button to try the link again.)

Flyer - Recommended Computers for Saint Mary's College - Dell (Summer 2008) (Updated June 9, 2008)

Recommended Systems from Dell

Microsoft Campus Agreement for Saint Mary's Students!

Saint Mary's College has had a Microsoft Campus Agreement since the fall of 2007. This agreement allows students to purchase a single copy of Microsoft Windows Vista Ultimate Edition Upgrade, Microsoft Office 2007 for Windows, and Microsoft Office 2008 for Mac for only $10 each! Students must show their Saint Mary's ID card to purchase the software, and the software will be charged to their student accounts.

Download our Licensing information for the new Saint Mary's College Microsoft Campus Agreement for students for all students and parents.

ResNet: Frequently Asked Questions

The ResNet Office and the ResNet Helpline are not staffed during the summer. If you have questions about Zimbra webmail, how to access Prism if it gives you an error, how to clean pop-ups and viruses from your computer, how to update your virus protection software or Windows security patches, or have other questions about using your computer, this is the place to look for the answers! These questions address concerns students have while they are both on and off campus.

http://www.saintmarys.edu/~resnet/resnetfaq/

BelleAire Connection Instructions

BelleAire, the wireless network at Saint Mary's College, is available in several locations on campus, including the Noble Family Dining Hall, the Student Center, Madeleva Hall, Cushwa-Leighton Library, the Science building, Reignbeaux Lounge in Le Mans Hall, McCandless Hall, Regina Hall, and the lounge areas of Opus Hall. For a more complete list, please visit http://www.saintmarys.edu/it/wireless.html.

Click on the BelleAire Connection Information link in the left column or click here for instructions on how to connect your computer to the new wireless network.

BelleAire supports 802.11b and 802.11g wireless cards. (802.11n wireless cards will also work on BelleAire.) Support for connecting to BelleAire is available for computers running Mac OS X, Windows XP, and Windows Vista. Saint Mary's does not support older operating systems on BelleAire.

If you need assistance with connecting to BelleAire, please bring your computer to the ResNet Office and an RCC would be happy to assist you.

Is Your Computer Patched?

A large number of computers running Windows connecting to ResNet this semester do not have the latest security patches from Microsoft. Computers without current patches will be blocked from accessing the campus network.

To update your Windows computer quickly and easily, visit http://windowsupdate.microsoft.com/

At that site, click on the link to scan for updates. Your computer will be scanned by Microsoft to see what updates need to be installed on your computer. When it finds updates to install, click on the link to review and install updates. Click the Install Now button to download the updates and install them on your computer. Please be patient while your computer downloads and installs the patches. Depending on your system and the number of patches needing to be installed, the updates may take a while.

If your computer has already been blocked from the network for not having patches installed, you may follow the instructions on the web page telling you your computer has been blocked. If you need additional assitance, you will need to fill out a ResNet Problem Report Form at http://fixit.saintmarys.edu.

Saint Mary's College and RIAA/Copyright Violations

During previous academic years, Saint Mary's College received multiple cease-and-desist letters from the Recording Industry Association of America (RIAA) regarding students who are downloading/sharing/serving music files (MP3s) on our campus.

If Information Technology is notified by the Recording Industry Association of America that you are offering copyrighted sound recordings for download, your network connection at Saint Mary's College will be disabled to ensure immediate compliance with the RIAA's request. You will be contacted by Student Affairs regarding the situation. Your network connection will only be re-enabled after authorization is given by Student Affairs to the Coordinator of Student Computing.

If supoenaed, the College is required to required to provide your personal information to the RIAA for the RIAA to take possible legal action against you. Penalties for violating copyright law could range as high as $250,000 and five years in prison and/or up to $150,000 per copyrighted work distributed without permission.

The Recording Industry Association of America believes it is in everyone's interest for music consumers to be better educated about the subject of copyright law and music. The Association encourages you to visit the MUSIC Coalition's new website at www.musicunited.org. The site contains valuable information about what's legal and what's not when it comes to copying music.

Computer Viruses!

Saint Mary's College provides all faculty, staff, and students with free virus-protection software for installation on personally-owned computers. If a computer within ResNet is spreading viruses on the network, it will be disconnected from the network (including Internet, e-mail, network drives) until the viruses have been removed. For more information on computer viruses and instructions on how to install virus-protection software on your computer, visit http://www.saintmarys.edu/~virus.

Instructions for how to remove many computer viruses from your personal computer can be found on the ResNet FAQ site.

ResNet and Computer Assistance

Having a problem with your personal computer? Fill out a ResNet Problem Report Form at http://fixit.saintmarys.edu from any computer with a network connection and a Residential Computer Consultant will contact you to assist you. You are also welcome to bring your notebook computer to the ResNet Office when it is open for immediate assistance.

Please be patient as we try to assist all Saint Mary's students with their personal computer questions as quickly as possible. Thank you.

Last Modified August 5, 2008